If you have received a letter from us
Who we are
NZ Debt Recoveries is collection agency here to help individuals and businesses facing outstanding financial obligations. As a professional debt recovery agency, our primary goal is to assist you in resolving your debts in a fair and transparent manner. We understand the challenges you may be facing and are committed to providing a supportive environment throughout the process. Our experienced team specialises in effectively and ethically recovering debts on behalf of our clients. We aim to maintain open lines of communication, offer personalised solutions, and work towards mutually beneficial outcomes. Our ultimate objective is to help you navigate the path towards resolving your debts and achieving financial stability. We are here to support you every step of the way.
Why have you received a letter from us
You have received a letter because we have been engaged by the company mentioned in the letter to recover the outstanding amount. Going forward, all payments towards this debt should be directed to our office, and any concerns or disputes regarding the outstanding amount should also be addressed to us. If you have any doubts about our authority to act on behalf of the company, we recommend contacting them to confirm our involvement. However, please note that all discussions related to payment or dispute resolution must be directed to our office. We are here to assist you and facilitate a resolution that is fair and satisfactory for all parties involved.
Disputing the debt
If you have reason to believe that the debt is not valid or if you disagree with the amount stated, we encourage you to contact your account manager using the contact details provided on the bottom of your letter. When disputing the debt via email, please include the reference number and provide detailed information outlining the basis of your dispute. Our account managers are committed to remaining impartial when reviewing disputes and are ready to assist you if the matter needs to be escalated due to an error. We value open communication and strive to resolve any discrepancies in a fair and efficient manner.
Payment Options
If you have received a letter and need to make a payment, please refer to your letter for payment details or via our payment gateway below. If you are unable to make payment as outlined or as previously agreed, please contact your account manager as soon as possible to discuss alternatives.
What happens if I don't pay?
It is important to understand the potential consequences if you do not pay the demands made by NZ Debt Recoveries. Failure to meet your financial obligations can result in various actions being taken. These actions may include legal proceedings, such as the filing of a statement of claim with the courts, which can lead to court judgments against you. These judgments can have serious implications, including the seizure of assets, garnishment of wages, or placing a lien on your property. Additionally, your credit score may be negatively affected, making it more difficult to secure loans or obtain favorable terms in the future. It is in your best interest to address your outstanding debts promptly and work towards finding a resolution to avoid these potential consequences. We strongly recommend contacting our team to discuss your situation and explore possible options for repayment or negotiation.
Can I request a payment plan
The handling of each file is based on the instructions provided by our client, which means that the possibility of a payment plan will depend on their specific instructions. However, if you find it challenging to pay an account in full by the due date or are experiencing financial difficulties, we encourage you to reach out to your dedicated account manager. They will be able to discuss further options with you and explore the potential for a payment plan that suits your circumstances. Our team is here to assist you and find a solution that helps you manage your debts effectively.
Can I refer my outstanding accounts if I have received a letter
If you are currently facing outstanding debts, we are committed to helping debtors find a solution to their financial obligations. However, please note that in order to become a client, any outstanding debt that sits with NZ Debt Recoveries, must first be cleared. This requirement is in place to ensure there is no conflict of interest. Once your outstanding debt has been resolved, you can reach out to us through our website or contact our dedicated team directly. Our experienced professionals will assess your case, explore the available options, and work closely with you to develop a tailored plan to address any remaining financial challenges. By becoming a client of NZ Debt Recoveries, you gain access to our expertise, resources, and proven strategies to effectively manage and resolve your financial obligations. We are available to assist many businesses with their outstanding New Zealand based debts.